When you arrived for service at the Prestige facility,
were you greeted promptly?
Was your vehicle ready when promised?
Overall, how satisfied were you with your assistant
Were all of your service concerns fixed correctly on the
Based on your overall service visit, how satisfied are
you with Prestige Toyota?
Will you return to Prestige Toyota for your future
This was the first time having my Camry serviced at this location. I must say, I was very impressed by the professionalism shown by the entire staff. I sincerely believe that the facility is truly dedicated to the very best in "Customer Servicing and Satisfaction." Please keep up the good work!!! It's been a pleasure dealing with "Prestige Toyota". Sincerely, Mr. Frank J Blunda. Hasbrouck Heights, NJ
I'll be moving out of
state within the next month, so I will no longer be getting my RAV 4 serviced
at Prestige. But, if I were staying in the area I would not only continue to
get my car serviced at Prestige, but I would continue to highly recommend Prestige
Toyota Service to my friends and family who have Toyotas. I have been
consistently impressed with Prestige's commitment to service. And, having had
my car serviced over the summer at another Toyota service center (out of
state), I can honestly state that I will miss the friendly, concerned, and
service-oriented folks at Prestige. Rudy, Alex, Linda, Evie - everyone, in fact
- have made my service appointments smooth, timely, and professional. Well
- Andrea Petho
Your staff is most
impressive in terms of ALL aspects of customer care and service! Professional
behavior is the order of the day from the greeting by the valet to the
receptionist, customer service advisor, rental car representative, cashier, and
car delivery staff. Your attention to detail is what sets you apart from other
dealerships and why I travel from Newburgh, New York to your facility in New
- Arthur M. Mamazza
Having been Prestige Toyota/Lexus customers for many years, I would like to take this opportunity to inform you of the "outstanding" service Caroline Kass-Elias provided my daugther, Christine, on Thursday April 7th.
- John Ramagnano
VERY WELL DONE. They took care of everything.
- Frederick D
The service was great as usual. That's why I travel from NYC to Ramsey for my services.
- Victor M
The service was fabulous and above all friendly. I can’t say enough in your favor.
- Ruth M
Excellent customer service; very efficient and courteous. You make the customer feel special and deserving of respect.
- John G
Service people were all very nice and helpful. This is the main reason I own a Toyota because I trust the people who maintain my car. I have over 122,000 miles and I hope to drive this car for 200,000 with the help of your service department. Thank you.
- James P
Mario is a doll. I brought my 2 young children and everyone was wonderful to them and to me. Whoever runs the service department should be congratulated. Job well done! What a pleasure.
- Michelle K
I would never go to another Toyota Dealership for anything!!!
- Kathleen C
Thanks for everything you can do for me. Your services are very nice.
- Miguel L
You made it very easy to be there for almost 3 hours with my 3 younger children! Thanks! My sister works for the region in West Caldwell and I tell her ALL the time what a nice facility you are!
- Heidi C
As always, everyone at Prestige Toyota was very friendly and helpful.
- Paul V
Good Morning. Being in retail, most of the time you only hear complaints. People usually do not take the time to reach out and say thank you or let you know that employees are doing their best. I am a long time Toyota fan. My wife and I have gone through 15 vehicles – all Toyota’s. We just finished up and got into 2 more new ones. You should know that Steve Reedy, Dean Ciccarelli, Nick Latino, and Joe Cucuza are all class acts. They all have the work ethic that every employer wants and needs to be successful. When you have the pleasure of dealing with them in person, you feel like you are part of the family. Not a worry in the world. Don’t ever let them go. Thank you.
- William B
My rep was Tracy (in Mahwah) and I was very satisfied with his service. Thanks!
- Susan M
You guys do it RIGHT. An amazing service experience. So polite, gracious, knowledgeable, etc. Thank you.
- Sharon S
Chris Budde was very helpful and knowledgeable.
- Susan H
My experience was once again very pleasant. Keep up the good work. Every person I spoke with was cheerful and accommodating.
- Melanie S
Since purchasing my new 2006 Avalon, servicing has been impeccable for over five years! I have been purchasing new vehicles for over 45 years and none surpass, "Prestige." BRAVO!
- Angelo F
I have been coming to Prestige Toyota's service facility for many years-- you nursed my 16-1/2 year old Corolla(which had survived a hurricane) through to 290,000 miles. You are very convenient with your hours, and the work is always done well and promptly. I am a happy customer.
There really are no words to express how well we are treated by EVERYONE at "Prestige Toyota", especially Caroline Kass-Elias. They really and truly treat me better than my own family...HONEST! There is no where else I would go to have my car serviced and no where else I would go to purchase my next car when that time comes than "Prestige Toyota". God Bless everyone at Prestige and I hope all have a safe and wonderful Thanksgiving.
- Rita & Mickey Jeleniewicz